10. Combine criticism with praise.
Mary Kay had a phenomenal positive impact on thousands of people during her lifetime. One of her most famous sayings was, “Sandwich every bit of criticism between two heavy layers of praise.” Her advice makes every criticism a positive. If your associate had ten things to do, eight of which were done to perfection, don’t spend 80% of your time talking about the two things they did wrong.
I believe there is a fundamental need for every person to know that someone cares if we are good or bad… Criticism given, whether negative or positive, means somebody cares. Don’t be discouraged by criticism. Instead be encouraged that you’ve gained someone’s attention with your words or actions.
via: icms.net/criticism
